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What is IT service management?

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IT service management deals with how IT resources and business practices are delivered together in such a way that the end user experiences the most desired result from the accessed IT resource, application, business process or an entire solution stack. Information technology today offers vital packages of services that help companies to implement, execute, manage and run their business in a more efficient, faster and profitable way. They encompass a wide range of fields including web technology, global information systems, bio informatics, knowledge bases and cloud computing. The vital service packages are business process automation, information access, storage and retrieval, customer relations management and tools for productivity and performance.

Tags : IT services, Telecom services, Information technology services, IT service management, IT management
 
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