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What is business service management?

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BSM is a management system applied to IT utilizing a business viewpoint. It stands away from the traditional model of monitoring a network such as managing and improving IT from a technological standpoint. BSM model begins with software. Software tools and applications calculate the business most important functions and if there is any problem with a department are found the software can tell the service to be reinstated first in order to achieve the best outcome of the business structure.

Tags : Business Services, Business, Business service management, Business model, Business structure
 
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